Privacy Policy

Privacy Statement of Indigo Corporation Pty Ltd trading as Indigo Property Marketing

At Indigo Corporation Pty Ltd ('Indigo'), we understand and appreciate that, like us, you are concerned about privacy, particularly in relation to the use and disclosure of your personal information. We are committed to protecting your privacy and your personal information and it is an important aspect of the way in which we conduct our business.

Australian Government privacy laws cover all personal information held by organisations like Indigo. These laws regulate, among other matters, the way we collect, use, disclose, keep secure and give people access to personal information. We have implemented policies, rules and measures to protect the personal information we have under our control. In our marketing activities, we may access various databases available to the public and other property databases that we subscribe to.

By communicating with us or by continuing to request our services, you consent to the practices described in this statement. You also consent by visiting our website and participating in an on line inquiry.

The types of personal information we collect

The sort of personal information we may collect includes but is not limited to:

· your name; and

· your contact details, such as a mobile or other telephone number on which we can contact you, an email, home or postal address.

If you do not provide the personal information we request or do not consent to its use and disclosure as described in this statement, this may affect our ability to carry out our professional responsibilities and stop us providing you with agency services or any other services you may want us to provide to you.

The ways in which we collect personal information

When providing our services, we collect personal information in a variety of ways, including but not limited to when you:

· attend an open for inspection or at auction conducted by us;

· speak with us via telephone;

· email us either directly or via a real estate website, such as www.realestate.com.au;

· register via our website for information or ask to be placed on our mailing list;

· become a client or debtor of Indigo;

· provide us or we collect your business card;

· engage us or discuss engaging us to provide services or advice to you; and

· apply for a job with us,

in addition to any other collection of your personal information which is incidental to, or directly or indirectly related to, the services we may be able to provide to you.

Why we collect your personal information

Any personal information that we collect will be used and disclosed by us so that we can provide you with the services you have requested or otherwise to enable us to carry out our functions as professional real estate agents, including at any time selling our real estate business.

You specifically authorize that the following uses of your personal information may be made by us:

· to act as your agent and to perform our obligations under any agreement we may have with you, whether that agreement is written or verbal, express or to be implied from the circumstances of our relationship;

· to approve transactions you wish to make;

· to confirm your details to utility companies, banks, solicitors and conveyancers or any other entity contacting us on your behalf;

· for marketing and promotion our services to you; and

· to contact you with respect to a property you have inspected or others which we believe may interest you.

In providing your personal information to us, you agree to these uses unless you advise us differently.

Disclosing your personal information to others

We do not disclose your personal information except as listed in this privacy statement. We will NEVER sell your personal information to third parties. Sometimes, we may ask you to consent to a disclosure or use of your personal information for a particular purpose. We may do this in writing or over the phone.

Generally, we may disclose your personal information to:

· our related companies and employees, sub-contractors or agents contracted by us or any of our related companies;

· prospective purchasers to negotiate the sale of your property;

· organizations which may want to provide other services to you or who co-operate with us in offering other products or services;

· parties where you have given us your consent to disclose your personal information or where it is necessary for us to disclose your personal information so that we can provide you with services;

· bodies where such disclosure is required by law;

· tradesmen to undertake repairs or maintenance;

· property stylists, permanent and holiday rental companies, surveyors, property inspectors, pest inspectors and finance companies;

· third parties who compile real estate sales results, lawyers or conveyancing companies; and

· third party consultants who may from time to time manage our database or computer system.

In providing your personal information to us, you agree to these disclosures unless you advise us differently.

Opt Out

From time to time, we will endeavour to provide you with simple instructions on how you can unsubscribe from our mailing list. You can always opt out from receiving direct marketing material from us by e-mailing us and asking to be removed from the mailing list or you can mail a request for deletion to the addresses below.

How your personal information is generally held

We hold personal information in a combination of computer storage facilities, database and paper-based files and other records, and these facilities and records are located at our office and off site at secured premises. Whilst we endeavour to provide a secure environment you should be aware there are inherent risks associated with storage of information. We cannot provide any guarantee with respect to the security of your personal information and will not be liable for any breach of security or loss or disclosure of information.

Respecting your privacy is part of our commitment to you

From time to time we may decide to update or amend this statement. We welcome your questions or if you have any suggestions as to how we may improve this statement. If you would like to contact us or ask for access to the personal information we hold about you, or if you wish to correct that personal information if you think it is inaccurate, incomplete or out of date, or if you wish your personal information to be deleted from our database, you can contact us at:

Privacy Officer
Indigo Corporation Pty Ltd
P O Box 66
RYE VIC 3941
Ph: 5985 5575
E: sales@indigopm.com.au

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